Driving Force Couriers was established as a sole trader business in June 2005 by a fresh faced 25 year old Steve Harper. Our first vehicle was a Y registration Citroen Relay van adorning a very distinctive yellow ‘go faster’ stripe down the sides! 12 Years later (and less fresh faced ) we now operate as a Ltd company and the business continues to grow at a steady pace.
In 2014 Steve decided to undertake his Operators CPC in order to apply for an operators licence in order add a HGV to the fleet. He passed both the written exam and also the class 2 driving test and we now own our very own 18 tonne vehicle… See below.
The last 12 years have seen some tough times for the transport industry, with the recession and the ever increasing fuel prices forcing the closure of many local and multi-national businesses. We have, through a mixture of hard work and dedication, managed to weather the storm and our business continues to go from strength to strength. We attribute this growth and on-going success down to a few core values which continue to form the foundation of the business:
Communication – One of the most important things in the transport industry is good communication. Without clear and precise communication, things can and will go wrong. It is for this reason that we strive to obtain as much detail from you as we can in order to make the delivery process as seamless as possible. We listen carefully to the needs and expectations of our customers and always take on board any ideas that enable us to continually grow and provide a better service for you; our customers.
Customer Service - Along with communication, good customer service is paramount to any successful operation and we aim to give all our customers a ‘service with a smile’. Steve still deals with all the day to day running of the business and is still involved with most of the communications with his customers. Although the nature of the industry calls for a fast and swift response, we do try were possible to operate a relaxed approach to business. This hopefully takes all the stress (for you) out of organising a reliable courier and makes dealing with Driving Force Couriers an easy and pleasant experience.
Commitment – Running a successful business requires certain levels of determination and commitment, with the transport industry being no different. This is why we are always fully committed to meeting and hopefully exceeding the needs of all our customers and are constantly looking at ways we can improve and ‘drive’ both ours and your business forward (excuse the pun!).